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The Terms and Conditions below regulate the use of the TIMBU store localized on

The Terms and Conditions below also regulate the sales carried out on the TIMBU store localized on web address

Timbu reserves the right to revise the Terms and Conditions at any time. The date of the latest update is found in the final section of the Terms and Conditions.

Please note that the Terms and Conditions valid for your order is always the version of the Terms and Conditions that you have read and accepted before you have placed your order and not a later version.

You should keep a copy of these Terms and Conditions for future reference.


When you place an order on an account will be created in our customer management system. The only information that will be stored is the information you provide to your order such as shipping and billing address as well as email address. If you create an account yourself you will be able to choose a password with which you can log in to your account online and view your order history and track your order.

If you would like to delete an account you can also contact and the customer care team will assist you.


Copyright in the documents provided in this site (texts, product names, imagery & website design remain the property of Timbu and cannot be reproduced without prior consent. For any inquiry, please contact to

Fiscal address: C/Balmes 181, 2-2, 08006 Barcelona, Spain.


TIMBU cannot promise that the content of the Website is free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. TIMBU may, at any time, amend the content of the Website. Although TIMBU strives to display the correct texts, images and pricing on the Website and online shop, errors may occur.


C/Balmes 181, 2-2
08006, Barcelona

Customer service e-mail address:


We welcome any comments about our service, so that we can improve what we are doing. We aim to deal with any problems quickly and fairly. If you have reason to complain about our service, please e-mail our Customer Services Team stating clearly that you are making a complaint. Our aim is to respond to your complaint within a few working days, either resolving the complaint, or with providing you with a timescale for resolution


The latest update of the Terms and Conditions of TIMBU was made in February 2021.



TIMBU operates This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your personal information only for providing and improving the Site.

By using the Site, you agree to the collection and use of information in accordance with this policy.

TIMBU reserves the right to change the terms of this Privacy Policy at any time.

This Privacy Policy was last updated on February 2021.


While using the Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ( ¨Personal information¨ ).

Timbu will not sell, give away or distribute the personal information that is collected without your consent, unless required by a judge with a court order.

Timbu is highly committed to fulfilling our commitment to keeping your information secure.

We use state-of-the-art systems and constantly update them to ensure that there is no unauthorized access.


Like many site operators, we collect information that your browser sends whenever you visit our Site (¨Log Data¨).

This Log Data may include information such as your computer´s Internet Protocol (¨IP¨) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.


A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer, by accepting this file is created and the cookie then serves to have information regarding web traffic, and also facilitates future visits to a recurring website. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on its website.

Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service from websites, they do not give access to information about your computer or you, unless you choose to provide it directly. You can accept or deny the use of cookies, however most browsers automatically accept cookies as it serves to have a better web service. You can also change the configuration of your computer to decline cookies. If you decline cookies you may not be able to use some of our services.



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